At Design Aire, we are making every effort to care for the health and safety of our customers and our employees. Because our business is essential to both the comfort and safety of your home, we will continue to offer our services for emergency repair, installation, and preventative maintenance.
As an industry leader in customer service, we are taking multiple steps to ensure your safety. These measures include:
Any technician or installer who exhibits cold or flu-like symptoms will be asked to rest and recover at home. We are using an abundance of caution on this matter, and our representatives have been very cooperative. Similarly, we ask that you are forthright about the health of your family when scheduling service with Design Aire.
As an award-winning workplace, Design Aire wants to provide every possible measure to protect our employees. Starting today, our office implemented a rotating 50% reduction in staff in an effort to increase social distancing. Employees were given an additional two weeks of paid sick leave to alleviate any financial concerns with this decision.
As you know, recommendations from the CDC and other public health officials are changing rapidly. We will continue to monitor this guidance and update our practices as necessary.
As always, we sincerely thank you for your business. If there is anything that we can do to improve your experience with Design Aire, please don’t hesitate to let us know.